Help Center

Frequently Asked Questions

How do I track my items?

Where are you located?

Where do you get your items from?

Where do you ship from?

Problems with discount code or forgot to enter it?

How are taxes calculated?

Do you ship internationally?

International taxes?

When is the next promotion?

Returns and Refunds

I need to return/exchange an item?

What do I do if I received a defective item?

Orders placement

What if I ordered the wrong size/color/variant?

Can I cancel/change my order?

How do I make changes to an order already placed?

What size should I order?

Can I get a discount if I am a loyal customer?

What are the shipping options?

What do I do if I never received my order?

What if I received part of my whole order?

How do I contact you if my question is not answered here?